“We basically compete in an ecosphere that’s got five entities in it,” Smith said, adding: “There is UPS. There is DHL. There is a US Postal Service. And now increasingly there is Amazon. That’s who we wake up every day trying to think about how we compete against and give the best services to our sales force.”
I am getting a Blockbuster feeling about FedEx – though this time, after years of denying Amazon’s logistics growth, they can do something about it.